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Title details for How Did That Happen? by Roger Connors - Available

How Did That Happen?

Holding People Accountable for Results the Positive, Principled Way

by Roger Connors
Tom Smith
Audiobook
1 of 1 copy available
Borrow Listen to a sample Listen to a sample
1 of 1 copy available
Roger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994.


As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive "Accountability Connection," rather than waiting to place blame after problems arise and people fail to deliver.


Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds.


This book can help people at every level—from senior executives to front-line workers—enjoy greater productivity, profitability, and job satisfaction.

  • Creators

  • Publisher

  • Release date

    August 25, 2009

  • Formats

    • OverDrive Listen audiobook

      • ISBN: 9781400192656
      • File size: 285016 KB
      • Duration: 09:53:46

  • Languages

    • English

  • Reviews

    • AudioFile Magazine
      Lloyd James approaches this book on holding people accountable with an easy, conversational tone. His reading is marked with pauses at the end of, and sometimes in the middle of, sentences, a style that provides just enough inflection to keep listeners engaged. The approach of the book--which is intended to make listeners think about personal responsibility within organizations--is interactive. However, the self-assessment questions included are not well suited to the audio format, even though James tries to give listeners sufficient time to consider their answers. At one point, the authors refer to an online quiz, but the rest of the time listeners will need to keep pen and paper handy to get the most out of this discussion. E.N. (c) AudioFile 2010, Portland, Maine

Formats

  • OverDrive Listen audiobook

subjects

Languages

  • English

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