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Getting Naked

A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty

Audiobook
1 of 1 copy available
1 of 1 copy available
After focusing on topics ranging from teamwork and leadership to employee engagement and meetings  New York Times best-selling author Patrick Lencioni has finally turned his attention toward his own craft—consulting and client service. Tapping into the simple but powerful model that his firm, The Table Group, has been built on, Lencioni presents what may be his most engaging, humorous audiobook yet.
           
Getting Naked tells the remarkable story of a management consultant who is trying desperately to merge two firms with very different approaches to serving clients. One relies on vulnerability and complete transparency; the other focuses on proving its competence and protecting its reputation for intellectual prowess. In the process of managing the merger, the consultant is forced to learn life-changing lessons that prove to be as relevant as they are painful.
           
As he does in his other audiobooks, Lencioni provides readers with concepts that are accessible and compelling. He explains the three fears that provoke service providers to unknowingly sabotage their ability to build trust and loyalty. And, as always, Lencioni provides a practical approach for overcoming those fears.
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    • AudioFile Magazine
      Dan Woren's everyman voice sounds appealingly optimistic and energetic. It's a sound that will encourage confidence in most listeners as they learn how they might use Lencioni's transformative principles in all types of consulting relationships. His compelling fable describes how being vulnerable, authentic, and client centered--that is, getting naked--leads to more trust and loyalty than being fearful of losing business, being embarrassed, or feeling inferior. The hero of the fast-moving story, a likable business consultant at a prestigious and rigorous firm, is dumbfounded by the success of an acquired company whose operating culture is more informal, authentic, and intuitive. Applying what he learns to his own practice, he finds the inner strength to become more transparent and generous with his clients. T.W. (c) AudioFile 2011, Portland, Maine
    • Publisher's Weekly

      February 1, 2010
      Author, speaker and management consultant Lencioni (The Three Signs of a Miserable Job) preaches a business model that may seem antithetical to many, which he calls "getting naked": being unafraid to show vulnerability, admit ignorance, and ask the dumb questions when dealing with clients. Lencioni's central argument is that by focusing on sales, rather than communication, consultants miss the key part of their job-consulting-and therefore lose out on valuable long-term client relationships. Presented mostly as a parable about a management consultant trying to reconcile two firms in a merger, Lencioni's latest is entertaining as well as informative, with a message that sticks (heavy-handed though it may be). Straightforward and widely applicable, Lencioni's advice should prove useful not only for business consultants, but anyone trying to build long-term client relationships.

Formats

  • OverDrive Listen audiobook

Languages

  • English

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